Help Line/Help Desk


The Help Line/Help Desk is a vital part of the VCE Master Gardener Program assisting, when possible, the professional staff in providing information to the public regarding  a huge variety of plant-related questions. Staffed by the local Master Gardener Volunteers during the growing season (April to October), the Desk is located in the VCE office on the second floor of the Rockbridge County Office Building on Main Street. Individual Master Gardeners usually volunteer for a two hour period in either the morning or afternoon one day a week.

The Master Gardener Volunteers perform a variety of activities including taking calls from the Public with plant-related questions, distributing soil sample kits, preparing Plant Disease Diagnosis Requests which are forwarded to Virginia Tech for review, and responding to the Public with results.


The Help desk has an extensive reference library to help diagnose plant problems.  In addition we can use the resources of Virginia Tech in identifying plant problems and diseases.  We are available to help you with your gardening questions. You may call us at (540) 463-4734, fill in the form below, or email us at

Rockbridge Master Gardeners has developed online libraries of common plants and seeds that may be available at nurseries and garden centers. The libraries provide detailed information on each plant or seed. To access these libraries click on the "Plant Library" or "Seed Library" boxes below.  Prices listed are from our most recent Plant Sale and do not reflect pricing at nurseries and garden centers.


Question of the Month

Help Line Submission

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Q: What is the most serious new invasive insect to watch for in our area?

A: Spotted Lantern Fly.  Sighting of this insect has just been reported in Lynchburg.  It is only a matter of time till it will show up in our area.  It can appear in several stages of development: up to 3rd instar nymphs (black with white spots), 4th instar (red with black and white markings, or adults (pinkish-tan wings with spots and yellow abdomens with black stripes).  Destroy them if found as they can be a serious pest to several commercial and ornamental plants.  For more information:

Virginia Tech publications:  

American Horticultural Society:


Missouri Botanic Garden:    

United States Botanic Garden:

Chicago Botanic Garden:    

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